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Customer Reviews

Our commitment to you

All of us at EQUUS are committed to delivering superior customer service and ultimate convenience for each and every one of our customers. On this page you'll find just some of the feedback and comments we've received from our customers.

Just some of the feedback we've received from our customers

“Excellent service” - Dawn from Matlock

“Fantastic customer service, so rare to feel so well looked after” – Gemma from Peterborough

“The sevice from EQUUS totally exceeded all of my expectations and I would highly recommend using them as I will do in the future” – Rachel from Cheshire

"Thank you so much for a wonderful service." - Cath from Bristol

“Fast and efficient service too. Ordered on the Sunday and it arrived Tuesday morning” – Kate from Hertfordshire

“Flawless customer service” – Jamie from Northampton

“Really good price and free delivery. I ordered it on friday afternoon and it came on the monday. Excellent service and value for money. Thanks” – Jenny from Glasgow

“A really nice fitting hoody” – Suzanne from Dingwall

“Thanks for my order, great service” – Alison from Denchworth

“First time I have used Equus and I can definately award 10 out of 10 for not only quality of goods and ease of transaction but for great communication. Will certainly use again and recommend to friends. Nice doing business with you” – Ann from Ilkeston

"I have my boots now thank you so much. They fit just fine, not over big, but good with thick socks. 12/10 to you!" - Susan from Dunstable

“These boots are fantastic!! Well worth the money, wouldn't be without them. I wear them summer and winter and I ride in them all the time. This is the second pair I have purchased,my old ones lasted 4years!!! Please don't ever discontinue them.” – Pauline from Renfrewshire

“Thank you very much for your help. I would like to say how good your customer service has been and I will definitely be recommending you to friends!” – Charlotte from Cambridge

“Very comfortable socks, delivered promptly” – Sula from Shropshire

“Thank you for your prompt and excellent service, we would not hesitate to use your online store again and will certainly be recommending you to all our friends.” – Sarah from North Lincs

"Just wanted to say that the customer service from yourselves has been fab. Thanks for making things easy, will definitely come to you again in future." - Laura from London

"Great gloves - warm and comfortable and providing both grip and feel" - Robina from Beds

"I ordered these breeches from the recommendation of some fellow eventers and they are gorgeous!! The fit is amazingly comfortable and the clever designing is genius!! The definition waistband is sooo comfy, no more gaping backs!! I've yet to discover how they wear but I can imagine they will last for ages. Thanks EQUUS for selling amazing products!!" - Rachel from Ely

"I've been looking for a warm coat as I suffer with the cold and this one is just what I was looking for. I've had it for a couple of weeks and I can say it is definitely keeping me warm in the mornings. Good service too - I called to check the measurements of the coat as I wasn't sure about this or a jacket and got the info I needed straight away." - Gill from Shropshire

"Amazing service I love my coat and it fits perfectly. Thank you so much." - Rosie from Bath

What do you think?

If you'd like to send us your own comments, we'd love to hear from you. Please rest assured we only publish such feedback with your consent, and your personal details will always remain confidential. Simply get in touch here with your comments.