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Contact Us

We recognise that at times you want to contact us here at EQUUS. So our contact details are below. Simply choose the method that you prefer.

Call Us

Sometimes we appreciate that you want to talk to someone about your query, for example if you’re having difficulty placing an order. Call the EQUUS Customer Services Team on 01438 869442 between 9am and 5pm, Monday to Friday (please refer to your service provider for call charges. If you're outside the UK, the number is +44 1438 869442).

If you need to contact us outside of these hours, use the form below. We monitor our emails outside of office hours and aim to respond to all emails within 24 hours.

Email Us Directly

Use the boxes below on the left to enter your name, email address, phone number if you wish and use the big box on the right to tell us about your query. Once you've done that, simply click 'Send Email' and we'll get back to you. We aim to reply to all emails sent between 9am and 5pm within 3 hours. If you send an email outside of these times, we'll get back to you within 24 hours.

Write To Us

If you prefer you can always write to the EQUUS Customer Services Team at The Old Office, Walkern Hall Farm, Walkern SG2 7JA.

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