By riders, for riders

Free delivery on all orders

Phone number: 01438 869442

EQUUS Refill is our brand new subscription service for supplements.

You can now save 5% and get free UK delivery when you sign up for regular delivery on your essential supplements.

So how does it work?

When you're adding your favourite supplement to your basket, simply select "subscription" and then you can specify how often you would like to receive your repeat delivery. You can then add your supplement to your basket, check-out as usual and we will deliver you supplement straight to your door.

Enjoy more time with your horse instead of running to the tack shop. With EQUUS Refill you’ll always have the supplements your horse needs.

Easy Repeat Deliveries • Extra Savings On Every Order • Pause, Change or Cancel Anytime

YOU’RE IN CONTROL

The best part about this service is it is completely in your control. If you need to pause, change or cancel your subscription, you can do this at any time easily through your account page. Don't worry if you need multiple supplements, you can have as many subscriptions as you like and all at different times.

SAVE MONEY, SHOP LESS, RIDE MORE

Save yourself the hassle of running to the tack shop, it's free UK delivery on all orders. You'll get your essential supplements straight to your door and more quality time with your horse.

Any other questions? Please don't hesitate to get in contact or see our FAQ's below for more information. 

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FAQ's

Can I cancel at any time?

Yes! There's no commitment from you and you can cancel or pause your subscription at any time.

Can I change my delivery?

Yes, you can easily alter the frequency of deliveries whenever you need to.

Will I still be eligible for offers on my chosen products?

Absolutely! You won't miss out on any offers because we'll automatically apply any discount.

Can I have more than one subscription at a time?

Yes. If you need products delivered at different frequencies then simply add them to your basket as you would any other product. And remember, you can adjust the frequency, pause or cancel at any time in your account page.

Is there a notice period for cancelling a subscription?

No. You can cancel or pause your subscription at any time. Just head over to your account page and click on 'Manage Subscriptions' to get started.

Is my payment information secure?

Yes. Your payment details are stored securely on our encrypted servers. EQUUS complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.

When will you send out my subscription order?

We'll aim to ensure you receive your order on the date selected. Please note, this may not always be possible due to Bank Holidays, weekends and stock availability.

How do I get in touch if I have a question or need help?

If you do have any questions about your regular delivery, please contact us here.

Don't forget...

- you can pause, edit or cancel your subscription in your Account Area at any time.

- payments for subscriptions will be taken when your order is prepared for despatch.

- if for any reason the payment fails, we will contact you for alternative payment.

- prices charged for products will be the same as those charged on our website at that time, therefore regular deliveries will benefit from any promotional activity in place at the time.

Read our full terms and conditions here.

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