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Cookies

What are cookies?

Cookies are text files that contain small bits of information which are downloaded to your personal computer, mobile or other device when you visit the EQUUS website. They are useful as they allow us to recognise the device you used to access our site.

What are cookies used for?

Most websites nowadays use cookies. The main purposes for which they are used are:

  1. For technical purposes essential in the effective operation of our site.
  2. To enable us to collect information about your browsing behaviour and shopping habits.

Here are a couple of examples of how cookies are used on our website:

  1. For you: when you’re on the EQUUS site, they enable you to navigate between pages efficiently; they keep track of what you have in your basket and allow you to pay for your order. They also remember you on subsequent visits.
  2. For us: we use the encrypted data that we gather from them to improve your experience of the site.

Why are you telling me about cookies?

In May 2011 new laws came in to force that affect most websites. If cookies are used, the law now requires certain information to be provided to all the site’s visitors and that, in turn, the visitor gives his or her consent to the placing of the cookies on the device that they use to access a website.

What is EQUUS’s policy about cookies?

In order to get the most use out of shopping with us, your computer, mobile or device that you use needs to accept cookies.

Will cookies do anything harmful to me or my computer?

Cookies can’t do any harm to your computer or any of the devices that you use to access our site. We don’t store any information that would enable us to identify you personally, such as the credit card you use to pay for your order.

Who sets the cookies?

EQUUS sets the cookies that are stored on your computer, mobile or other device that you use when you access our site. We also allow some third parties to set cookies. Details about our cookies and these third party cookies are given below.

What cookies are used on the EQUUS website?

A list of all the cookies used on our site by category is set out below

 

Name

Purpose

Data Kind

Sessional or Persistent?

_session_id

 

Allows us to store information about your session (referrer, landing page, etc..)

Unique Token

Sessional

_shopify_visit

Used by our internal stats tracker to record the number of visits to the shop

None

Persistent for 30 minutes from the last visit

_shopify_unique

Counts the number of visits to our shop by a single customer

None

Expires midnight (relative to the visitor) of the next day

cart

Stores information about the contents of your basket

Unique token

Persistent for 2 weeks

_secure_session_id

Stores session information for the checkout process

Unique token

Sessional

storefront_digest

If the shop has a password, this is used to determine if the current visitor has access

Unique token

Indefinite

 

Application

Purpose

Data Kind

Sessional or Persistent?

Google Analytics

These cookies show us how you found our website and which website you came from. We use data from these cookies to understand which of our marketing channels are most effective.

Unique Token

Both

Reviews Tool

These cookies tell us whether you posted a review for a particular product.

Unique Token

Both 

BackInStock Tool

These cookies show us whether you requested a notification for a product that was out of stock. 

Unique Token 

Both 

AddThis Sharing Tool

These cookies tell us whether you shared a product on a social networking site, such as Facebook or Twitter.

Unique Token 

Both 

 

What types of cookies are used on the EQUUS website?

Essential cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas like when you pay for your order. Without these cookies, essential services such as the shopping basket cannot be provided.

Your consent is not required to set essential cookies on your computer, mobile or device.

Performance cookies

These cookies collect encrypted data from the pages that you visit.  

Your consent is not required to set performance cookies on your computer, mobile or device as by using our website you have effectively already agreed that we can.

Persistent cookies

These cookies are created when you visit a website. When you leave the site, the cookie remains on your computer. It is activated when you revisit the website that created the cookie. A persistent cookie remains on your computer for the period of time specified in the cookie’s file. On the EQUUS website, we create a persistent cookie to store the contents of your basket. This cookie expires and is deleted after 2 weeks.

Session cookies

These cookies are created temporarily when you visit a website. When you leave the site, the cookie is deleted. On the EQUUS website, we create a session cookie to help you to checkout. After checkout, this cookie expires and is deleted.

Can I disable cookies?

Yes you can disable cookies. See below for more information about how to do this and the consequences.

How do I disable cookies?

If you do actually want to disable cookies, you will need to your browser settings to reject cookies. How to do this will depend on the browser you use.

For Microsoft Internet Explorer:

-        Choose the menu “Tools” then “Internet Options”

-        Click on the “Privacy” tab

-        Select the setting the appropriate setting.

For Google Chrome:

-        Click the Chrome menu on the browser toolbar

-        Select “Settings”

-        Click “Show advanced settings”

-        In the “Privacy” section, click the “Content settings” button

-        In the “Cookies” section, click “All cookies and site data” to open the “Cookies and Other Data” dialogue box

-        To delete all cookies, click “Remove all” at the top of the dialogue

-        To delete a specific cookie, hover over the name of the site that created the cookie, then click the “X” that appears on the right-hand corner

For Safari:

-        Click on the “Safari” menu and choose “Preferences”

-        Click on “Privacy”

-        Click the “Details…” button

-        Select the website whose cookie you wish to delete and click the “Remove” button

For Mozilla Firefox:

-        Choose the menu “Tools” then “Options”

-        Click on the icon “Privacy”

-        You will see text that says “Firefox will:”. Set it to “Use custom settings for history”.

-        Click on the “Show Cookies” button.

-        If you want to remove a cookie for a specific website, enter that site’s name in the search field. Firefox will filter the list accordingly. Click “Remove Cookie”.

-        If you do want to remove all cookies, click the top of your Firefox window and click on the Firefox button. Click the History menu and choose “Clear Recent History…”. Select “Everything” for the “Time Range to Clear” option. Click the downward pointing arrow located next to “Details”. This will open a list. Click “Cookies” and check to ensure all the other items in the list are unselected. Click on the “Clear now” button. Close your “Clear Recent History” window.

For Opera 6.0 and above:

-        Click “Settings” at the top of your Opera browser

-        Click “Preferences” and select “Advanced”

-        In the “Advanced” screen, select “Cookies”

-        On this screen you can choose to (1) accept all cookies (this is the default setting), (2) accept cookies only from sites that you visit, and (3) never accept cookies.

What will happen if I disable cookies?

This depends on which cookies you disable. In general, you’ll find that our site won’t operate as you expect it to. For example:

-        You will not be able to add products to your basket

-        You will not be able to checkout

I have another question that’s not been answered here. What should I do?

Please feel free to e-mail us at technicalsupport@equus.co.uk with any questions. We’d be happy to help you!